Career Opportunities

Careers at Roberts Printing offer a stimulating work environment for individuals seeking employment in the commercial printing and direct mail fields.

We operate 2 shifts in all phases of production. We are always eager to meet industry professionals who are dedicated, hard-working and passionate about print.

Roberts Printing values diversity and is proud to be an equal opportunity employer.

Drug-Free and Smoke-Free Workplace

CUSTOMER SERVICE REPRESENTATIVE

Qualifications:

• Experienced in Graphic Communications and the Printing Industry
• Proficient use of computer with experience in the Microsoft Office Suite
• Experience with *MIS/ERP system, ePace
• Ability to think quickly and resolve problems
• Attention to detail is a must
• Able to communicate timely and courteously with clients through email, phone and in person
• Ability to handle multiple projects and prioritize effectively by deadline
• Strong problem identification and objections resolution skills
• Self-motivated, with high energy and engaging level of enthusiasm
• Ability to work individually and as part of a team

Essential Responsibilities:

• Provide outstanding customer service through both verbal and written communications
• Maintain existing customer relationships
• Write up and process Job Orders through ERP/ePace
• Monitor job schedules insuring production meets customers’ expectations for delivery
• Communicate fully with internal and external customers
• Work effectively with all stakeholders, such as sales representatives, administrative staff, production staff and customers on orders and projects
• When appropriate, advise customers on best strategies to achieve their desired outcomes

Additional Responsibilities:

• Communicate with internal and external customers about graphic communication, including but not limited to design principles, printing processes, paper options, and postal specifications
• Other duties as assigned

*MIS: Management Information System / ERP: Enterprise Resource Planning

BINDERY OPERATOR: FOLDER, STITCHER, CUTTER

Growing Print Shop looking for a Bindery Operator: Folder, Stitcher, Cutter to join our team! Great benefits and fun work environment!

Job Requirements and Experience:

• 3-5 Years Experience
• Experience with running high speed, long runs with multiple codes
• Experience with wide range of stock weight papers
• Must be able to multi-task well
• Must be able to set up, run, and perform routine maintenance
• Positive – Demonstrates a positive attitude
• Dependable – must be reliable and have reliable transportation
• Adaptable/Flexible- Enjoys doing work that requires frequent shift in direction

PRESS HELPER

Growing Print Shop looking for experienced Press Helper to join our team! Great benefits and fun work environment!

We are currently hiring 2nd shift Printing Press Helper to join our team! M-Th Shift (10 hr. days) You will assist the operator to setup and run printing press.

Job Requirements and Experience:

• 1 Year Experience in the Printing Industry
• Reads work order or follows oral instructions
• Loads and unloads materials onto or from pallets, trays, racks and shelves by hand
• Operates hydraulic lift or truck to move materials from storage to designated areas
• Counts and records number of units of materials handled in Computer System
• Attaches identifying tags or labels to materials.
• Stacks or assembles materials into bundles and bands bundles together
• Starts machines and makes trial runs to verify accuracy of machine setup
• Observes operation to detect machine malfunctions and makes adjustment as required
• Cleans work area around machine
• Follows all safety regulations, Company policies and procedures.
• Must be a team player!
• Positive – Demonstrates a positive attitude
• Must be reliable and have reliable transportation
• Drug free work place
• Strong verbal and written communication skills
• Experience with Heidelberg is a plus!

DATA PROCESSOR

Growing Print Shop looking for experienced Data Processor to join our team! Great benefits and fun work environment!

The ideal candidate will be able to multi-task and manage several complex projects in a given day. Must have knowledge of USPS mailing regulations, inkjet procedures, list management strategies, mail piece design requirements, and industry practices using USPS approved software.

Job Requirements and Experience:

• 1 Year Experience (Preferred)
• Assist in determining best mailing strategy for customer and in mail piece design
• Knowledge of postal regulations
• Knowledge and understanding of postal discounts, including drop shipment, co-mingle/co-pal
• Knowledge of database file structures, Access, Excel, Word, Acrobat, InDesign is a plus
• Import data, standardizing, merge/purge, prepare for presorting
• Understand or able to learn AccuZip
• Communicate and work directly with customer service reps, Sales reps and production team
• Possess proactive problem solving and troubleshooting skills
• Ability to follow instructions
• Maintain records of all jobs processed
• Flexibility on work hours as needed is a plus
• Must be a team player!
• People-Oriented- enjoys interacting with people
• Positive – Demonstrates a positive attitude
• Must be reliable and have reliable transportation
• Drug free work place
• Strong verbal and written communication skills
• Detail-oriented
• Participate in at least one educational experience such as job shadowing, cross-training, webinar, seminar, lean networking tour, etc.

MACHINE OPERATOR FOR INKJET AND INSERTER

Growing Print Shop looking for experienced Machine Operator to join our team! Great benefits and fun work environment!

Job Requirements and Experience:

• Flowmaster inserter experience a plus
• Sets up machine per individual job instructions by manager
• Runs machine at optimal speed, established by job instructions and meets production standards
• Performs adjustments on machine to ensure optimal productivity
• Loads components onto machine per job instructions
• Performs regular quality checks on all components and finished packages to ensure quality standards are met
• Recalibrates and cleans the equipment as required
• Communicates job status and production concerns/issues during shift transition to ensure optimal productivity for following shift
• Ensures machine is running at maximum productivity per job specifications and quality standards are met
• Notifies Lead Operator of component quality issues
• Works with Lead Operator and Assistant Operator to resolve quality concerns
• Performs regular quality checks during production of a job
• Communicates maintenance concerns/issues to supervisors and maintenance staff
• Ensures safety practices are followed
• Performs stretching exercises, prior to beginning of shift
• Wears appropriate personal protective gear, if necessary
• Uses company provided tools and resources to ensure optimal ergonomics
• Ensures stock staging area is kept organized
• Ensures equipment area is kept clean and components are in staging area
• Ensures component boxes and mail trays are out of workflow area
• Sweeps floor, as necessary
• Cleans equipment as required
• Completes appropriate production and time reports, as assigned
• Other duties as assigned by Supervisor
• Must be a team player!
• Positive – Demonstrates a positive attitude
• Must be reliable and have reliable transportation
• Drug free work place
• Strong verbal and written communication skills
• Adaptable/Flexible – Enjoys doing work that requires frequent shifts in direction

HAND BINDERY

Roberts Printing is looking for immediate help in our bindery department. This is an on-call position and with flexible hours during first shift. No experience is necessary, just a strong, dependable work ethic.